Cannot manage Google Adwords ads. Staff says wrong code somewhere
I manage 2 websites. Let's call them A.com and B.com.
I have an Adwords account where I created some ads to promote A.com, two kind of ads: text for Google search, image for Google display.
It's been 4 years since that so I don't remember exactly what I did. I didn't change anything during that lapse, only paying the Adwords bills.
My Adwords control panel only shows text ads.
Adwords people say they don't have any trace of Image Display ads not even in their history. I'm sure I created “some kind” of image ads.
Site B.com contains Adsense codes in some of its pages. The issue is that browsing site B.com image ads of A.com are displayed time to time alternating with third-party ads.
Adwords people were able to reproduce that.
A particularity of these A.com promoted ads is that they don't have a link associated nor the Google badge in one of its corners.
They also are not listed in Adsense “Allow & block ads” account of B.com.
I isolated Adsense code in a single html file of B.com which only contains:
<script async src="//pagead2.googlesyndication.com/pagead/js/adsbygoogle.js"></script>
<!-- 300x250 -->
<ins class="adsbygoogle"
style="display:inline-block;width:300px;height:250px"
data-ad-client="ca-pub-xxxxxxxxxx435"
data-ad-slot="xxxxxxx300"></ins>
<script>
(adsbygoogle = window.adsbygoogle || []).push({});
</script>
Adding some parameters in query string to “orient” Adsense to publish A.com ads, after few refreshes I got it. As said, ad without link to A.com.
I also noticed that while third-party image sources are located at Google servers, A.com ad IMG SRC is from A.com file.
Because there's no clue to connect those A.com ads with an Adwords account they cannot tell me how to update or remove those ads (outdated nowadays).
This is a screenshot I took from Chrome Code Inspect of the output web page that only contains the Adsense code.
Adwords people also could reproduce this issue but without an account id information there's nothing they can do. I have only one Adwords account.
They say there would be something wrong with my code.
That's why I am asking here for help. The Adsense code is up-to-date, it works but it occasionally displays that A.com “ghost” image.
I need to remove those A.com ads.